Every enquiry, however it arrives, gets the same welcome. Our intake team will be in touch to talk through which services across Karuna may suit you, check practical details like funding, and answer your questions. For medicine-assisted therapies, this begins with a complimentary Anchoring Call. Nothing is decided at this stage. It is simply a starting point.
Hours & phoneAs a specialist centre offering a range of services, our administrative hours vary day to day depending on scheduled bookings. For new enquiries, please contact us via email or the Online Enquiry Form below. Existing patients have a dedicated phone number.
LocationByron Bay, NSWWe operate from The Health Lodge, an integrative medical centre at 74-78 Bangalow Road, Byron Bay, NSW.
In an emergency
Karuna is not a crisis service.
In a crisis or emergency: Please call 000, go to your nearest emergency department, or contact Lifeline on 13 11 14 (24/7 telephone service).
For your privacy, we never discuss care over social media.
Online Enquiry Form.
For yourself, a client or a loved one. Every submission is received by our admin team, triaged, and routed to the right clinician or program.
Secure intakeDetails are stored securely and used only for care coordination.
Centrally triagedRouted centrally by our admin team to the right clinician or program.
Enquiry received
Thank you.
Thank you for submitting your care enquiry with Karuna. You will receive an email confirming receipt of your enquiry. Our team will contact you to discuss next steps.
Next step
You want to start, but don't know how. Just reach out.
Fill in the form above, or email our team, and our intake team will be in touch to plan your next step. There is no wrong way to begin.